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Find firmware and software updates, manuals and training, or open a ticket in the customer portal.
Firmware & releases
Firmware, ASC and the Aylook Pro apps: current versions, what changed and the release notes.
See firmware & releases →Customer portal / Open a ticket
For customers: open an assistance ticket or an RMA request in the customer portal.
Go to the customer portal →Important: Aylook servers older than 9.2
The Aylook servers have the purpose to care about the SECURITY of important sites. They are often linked to the Burglar Alarm System, offering the comfortable option to switch this latter system off just using the Aylook iPhone/Android app.
Aylook servers were (are still) communicating with their clients using cybersecurity methods which are NO LONGER safe!
Up-to-date cybersecurity methods are introduced with Aylook server version 9.2.
Aylooks running an older version are exposed to hacker intrusion.
Intrusions can be used to disable the Aylook alerts as well as the ones from the Burglar Alarm System, thus leaving marauders free way!
Therefore, on 5 November Antek will discontinue the Aycloud service to all Aylooks running a version older than 9.2, UNLESS the relevant owners/maintainers send Anteklab a DISCLAIMER of LIABILITIES for all the possible risks anyhow linked with the usage of the older Aylook versions.
To send the disclaimer write to aylook@antek.it or use the Contact form.