Aylook Warranty
Total Security and Reliability for Your Systems
With Aylook, you not only purchase a cutting-edge product, but also gain the security of comprehensive, long-term support.
All our products are covered by a 24-month warranty, starting from the date of delivery, ensuring that you are covered in the event of component defects.
We are committed to ensuring that your system operates perfectly, with no unexpected issues.
What Does the Warranty Cover?
Comprehensive Component Warranty
For 24 months, provided that the device shows no signs of tampering or damage caused by external factors such as weather conditions or faulty electrical systems.
Fast Repairs
At our specialized laboratories, with replacement parts provided free of charge during the warranty period.
Dedicated and Free Help Desk
For the first 30 days, with telephone support and remote diagnostics to resolve any issue quickly and easily.
Free Shipping
Repaired or replaced equipment is shipped free of charge during the warranty period.
Our warranty applies to products installed within 6 months of delivery and does not cover data storage. If you need assistance after the warranty period has expired, we are still ready to provide tailored solutions to meet your needs.
Aylook Technical Support: Always by Your Side
With Aylook, you are never on your own. Our specialized technical support team is here to ensure that your system always performs at its best. Our experienced technicians work closely with Aylook engineers to provide comprehensive support, from system monitoring to optimal configuration.
- Tailored Post-Sales Support: from continuous system monitoring to technical support for optimizing your system’s performance.
- Advanced Remote Support: we resolve issues directly and remotely, without complications, through fast and effective interventions.
