We live in a connected world. Every day, we rely on the cloud to store documents, photos, videos, backups, and all kinds of data. Services such as Google Drive, iCloud, and Dropbox are always with us.

Video surveillance also relies on the cloud: online recordings, real-time notifications, and remote access. Everything passes through it. And it is precisely when we are away from home, that is, for 80% of our day, that the App becomes the central tool for monitoring, managing, and protecting what matters most to us.

90% of systems are managed through an App: alarm notifications, live and recorded camera footage, system status, everything at your fingertips in real time.

But what happens if the cloud goes down? What if the system goes offline while the end customer is away from home or the business?

A connectivity issue or cloud failure can immediately cause service disruptions: missed notifications in the event of a genuine alarm, inaccessible recordings, and, in the most serious cases, urgent support requests, with the real risk that the customer could suffer a break-in and report the malfunction of the system.

In the world of video surveillance systems, where every second can be critical, reliability is everything.

That is why we designed a redundant cloud infrastructure: to eliminate every critical point and ensure that the system remains operational at all times, even in the event of temporary technical issues.

Thanks to the introduction of the new redundant cloud, even in the event of a failure or interruption of the primary cloud, the system continues to operate without interruption. The video surveillance system automatically switches to a second backup cloud, perfectly synchronized and always ready to take over in the event of a failure.

AN IMMEDIATE BENEFIT FOR THE END CUSTOMER: THE VIDEO SURVEILLANCE SYSTEM WILL NOT EXPERIENCE ANY INTERRUPTIONS.

The first major benefit is for the customer: complete service continuity, even via smartphone.

Anyone using the Aylook App to access footage, receive notifications, or manage the system does not have to do anything.

The switch to the backup cloud happens automatically, with no logout, no need to change accounts, and no manual switching. The experience remains smooth, fast, and transparent.

No alerts, no downtime, no wasted time. The system adapts automatically, without the user noticing or having to take any action.

It should also be noted that alarm control panels can be accessed via a data SIM, thanks to Aylook’s native integration with the protocols of the leading brands in the industry, including AVS, EL.MO, INIM, KSENIA, RISCO, SATEL, and TECNOALARM. This means that the alarm system can also directly benefit from this technological innovation.

In the event of an internet connection outage, Aylook ensures continuous connectivity not only with the cameras, but also with the alarm control panel, keeping communications and commands active via the local network or data SIM.

This means total control, even under unstable or unavailable network conditions.

This is an important guarantee for anyone choosing Aylook for video surveillance with video analytics, where reliability and continuity are essential.

The second benefit is for the installer: no support calls, no urgent interventions, and no customers calling because the video surveillance system is not working.

The redundant cloud is designed to automatically handle potential issues, completely relieving the installer of corrective activities or extraordinary maintenance related to cloud connectivity problems. This helps optimize time, reduce costs, and provide an even more reliable service.

A NEW FRONTIER IN VIDEO SURVEILLANCE WITH VIDEO ANALYTICS

With the integration of the redundant cloud, Aylook strengthens its position in the intelligent video surveillance market by offering an advanced, resilient system designed to deliver long-term reliability.

Choosing Aylook today means choosing more than just a device: it means choosing a complete video surveillance platform with integrated video analytics and alarm control panel integration, designed to look ahead and address potential issues before they become problems.

Conclusion

The new redundant cloud represents a concrete step forward toward a future where reliability and simplicity go hand in hand.

For the customer, it means continuous security, even through the App, without ever having to worry about system connectivity.

For the installer, it means fewer support requests, greater efficiency, and even more satisfied customers.

For everyone, it means quality and security.